Privacy Policy
Legal Entity: Aetherrax Technologies (OPC) Private Limited Registered Office: Gurugram, Haryana, India
Last Updated: January 8, 2026
Introduction
At Aetherrax Technologies (OPC) Private Limited (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our products and services, including ThunDroid AI (available at thundroid.app and on iOS and Android).
Information We Collect
Data You Provide
- Account information (email address, name)
- User preferences and settings
- Feedback and support communications
Automatically Collected Data
- Device information (type, operating system, version)
- Usage statistics (features used, session duration)
- Crash reports and error logs
How We Use Your Information
We use collected information to:
- Provide and improve our AI-powered features
- Personalise your experience within our products
- Analyse usage patterns to enhance functionality
- Respond to inquiries and provide customer support
- Send important product updates (if opted in)
- Detect and prevent technical issues or security threats
Data Protection & Security
Your privacy is our top priority. We implement the following security measures:
- On-Device Storage Encryption: All data stored on your device — including journal entries and conversation history — is encrypted using AES-256-GCM with a device-bound key stored in your device’s Keychain
- Secure Cloud Processing: Messages are transmitted over TLS-encrypted connections to our secure cloud backend for AI processing. No message content is stored on our servers beyond the duration of your session
- AI Conversation Processing: Chat and voice conversations are transmitted securely to our cloud backend for AI processing
- Secure Storage: Data is stored using industry-standard encryption protocols
- Regular Security Audits: We continuously monitor and update our security practices
All production infrastructure for Indian users is hosted on AWS Mumbai (ap-south-1), ensuring your data remains within India in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share limited data only in these circumstances:
- Service Providers: Trusted third-party services that help us operate our products (e.g., API requests, analytics)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
All third-party services are carefully vetted and bound by strict confidentiality agreements.
Your Rights & Control
You have complete control over your data:
- Access: View all data we hold about you
- Export: Download your journal entries and personal data
- Delete: Permanently delete your account and all associated data within 30 days of request
- Opt-Out: Disable analytics and optional data collection
- Correction: Update or correct your personal information
To exercise any of these rights, contact us at business@aetherrax.com.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we permanently remove all personal data within 30 days, except where retention is required by applicable law.
Children’s Privacy
Our products are not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at business@aetherrax.com.
International Users
Aetherrax Technologies (OPC) Private Limited is incorporated and operated in India. If you access our services from outside India, your information may be transferred to and processed in India. We comply with applicable data protection laws and take steps to ensure your data receives adequate protection.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through our products or via email. Your continued use of our services after such notification constitutes acceptance of the updated policy.
Contact Us
Aetherrax Technologies (OPC) Private Limited Gurugram, Haryana, India Email: business@aetherrax.com Website: aetherrax.com
